General Terms of Use and Privacy Policy
Royal Transfer Please read these terms carefully before accessing or using the Services.
These terms of use determine your access or use of websites, content and services provided by Royal Transfer, a private company established in Greece, with headquarters at Ippokratous 10-12 Athens, 10679, Greece.
By accessing and using the services, you accept the provisions of these conditions and enter into a contractual relationship between you and Royal Transfer.
The company Royal Transfer may immediately terminate these terms or services with respect to you or generally cease to offer or prohibit access to the services or any part thereof at any time and for any reason.
Royal Transfer may at any time modify the conditions related to the services it performs or add new conditions. Changes are effective upon publication of those updated terms. Your continued access to or use of the Services following such posting constitutes Your acceptance of such updated terms. Our collection and use of personal data in connection with the services is in accordance with the Privacy Policy of Royal Transfer which are located on www.royaltransfer.gr/. Royal Transfer reserves the right to provide the person processing the claim or the insurer with all necessary information (including your contact details) if there is a complaint, dispute or conflict, which may involve an accident involving you and a third party provider of service (including the driver of the transport company), if this data or information is necessary to resolve a complaint, dispute or conflict.
I. Services
The services form a technological platform that enables users to arrange, plan and order transport via the website, e-mail or telephone. Services include transportation of users within Greece. Services include transportation of users within Greece.
The services and all reserved rights are owned and remain the property of Royal Transfer. Neither these conditions nor the use of the services transfer or assign any rights to third parties.
- II. Your use of the Services
By placing an order for transportation via the web form, e-mail, and by phone, you agree that, solely for the purpose of using transportation services, dispatchers and/or the driver may call your phone number in order to report the location of the driver when picking up at the requested address or for the purpose of needing additional information related to the mentioned transport services.
Network access and devices
You are responsible for obtaining data network access to use the Services. Mobile data and messaging charges may apply if you access or use the Services from a wireless device and you are responsible for such charges. You are responsible for obtaining and updating compatible hardware or devices necessary to access and use the Services. Royal Transfer does not guarantee that the Services, or any part thereof, will function on any hardware or device. In addition, the Services are subject to failures and delays inherent in the use of the Internet and electronic communications.
III. Disclaimer and Limitation of Liability; Compensation
Disclaimer and limitation of liability
The company Royal Transfer is not liable for indirect, incidental, special, punitive or consequential damages. Royal Transfer shall not be liable for any damages, liabilities or losses arising out of: (a) Your use of or reliance on the Services or Your inability to access or use the Services or (b) any transaction or relationship between You and any third party.
Royal Transfer does not assume responsibility for delays in the event of extraordinary circumstances or emergencies such as road conditions, traffic jams, force majeure or other unfavorable conditions, nor can the cost be reimbursed to the user in such cases.
Compensation
You agree to indemnify and hold Royal Transfer and its officers, directors and employees free from any claims, demands, losses, liabilities and expenses (including attorneys’ fees) arising out of or in connection with: Your use of the Services or the Services and goods derived from the use of the Services, Your breach or violation of any terms, use of your User Content or your violation of the rights of any third party, including third parties.
- Other regulations
Royal Transfer can send you a general notice about the services using the email and address specified during the reservation. If any provision of these terms is held to be illegal or invalid, in whole or in part, under any law, such provision or any part thereof shall be deemed not to be part of these terms, but this shall not affect the legality or validity of the other provisions of these conditions.
Smoking and consumption of food are prohibited in vehicles during transportation. The driver reserves the right to refuse the ride if the user of the transport is intoxicated or otherwise behaving in a way that insults the driver or endangers traffic safety. The driver reserves the right to refuse the ride if the user of the transport is intoxicated or otherwise behaving in a way that insults the driver or endangers traffic safety.
The user reserves the right to cancel the ride until the moment he boards the vehicle.
Royal Transfer confirms the correctness of its vehicles in accordance with the regulations of Greece
- Consumer rights
In case the consumer has a complaint about the service, he can submit it in writing in the following ways:
Through the e-mail address [email protected]
by mail to the address Ippokratous 10-12 Athens, 10679, Greece
The deadline for filing a complaint is 30 days from the moment the service was used.
Privacy Policy – Consumer Protection Statement
I. Privacy Policy – Consumer Protection Statement
Collection and processing of personal data Royal Transfer collects, processes, and stores your personal data only if this is allowed based on legal regulations or if you have given your consent. Stored data is analyzed exclusively anonymously for statistical purposes.
We may collect your data through our website when booking services or automatically for the purpose of statistics and improving our business. Data that is collected automatically and for technical reasons is collected anonymously through the Google Analytics web analysis. Google Analytics uses cookies to analyze the use of our website and thus compile reports to improve the work of the Royal Transfer company itself.
You can prevent the storage of cookies through your browser settings, however, in this case, you may not be able to use all the functions of this website to their full extent.
- Certain services
Below you will find information about the individual services that are available to you on our website and in the framework of which you provide us with personal data that we use to provide that service.
We provide you with personal support via Facebook. The data is exclusively used to provide answers to your inquiries, and not for advertising purposes. In order to get in touch with Royal Transfer via Facebook you must log in to Facebook. In doing so, Facebook collects, stores and processes personal data. Royal Transfer has no influence on their way of handling and processing data. Royal Transfer does not receive any personal data from Facebook. You can find more information about data processing by Facebook at https://www.facebook.com/about/privacy/.
Your data is collected and processed exclusively by Royal Transfer and the data is not forwarded to third parties. Royal Transfer undertakes to keep all information about the user as a business secret, to respect his anonymity and privacy, and to use his data only for the purpose of transportation.
III. Important terms
Personal data
Personal data are data that make it possible to determine who it is. At the same time, it is not important whether a person can be determined based on a single piece of information because this will rarely be the case. The more information that is combined, the easier it is to determine the person in question. Personal data includes the name and surname, address, age, e-mail address and telephone number of a specific person.
- Information and contact
You retain control over all personal data that you make available to us online. At your request, we will be happy to inform you in writing and free of charge about whether and which personal data are stored. You can request the deletion of your data that is stored with us if they are not necessary for the performance of contractual relations between you and us or if we are not obliged to keep them due to legal reasons.
In case of any objections, objections and the like, you can contact the email of the company Royal Transfer and we will be happy to answer all your questions and advice.
Cookies
What are cookies?
A cookie is an information that is saved on your computer by the website you visit. Usually, cookies store your settings, settings for the website, such as the selected language or address. When you open the same website again later, your internet browser sends back the cookies that belong to that page. This allows the site to display information that is tailored to your needs.
Cookies can store a wide range of information. However, all information can only be saved if you allow it – websites cannot get access to information that you have not given them access to and cannot access other files on your computer. The default activities of saving and sending cookies are not visible to you, but you can still change the default activities of the browser. You can change the settings by choosing whether you approve the saving of cookies, deleting saved cookies when closing the Internet browser, and the like.
How to disable cookies?
By turning off cookies, you decide whether you want to allow cookies to be stored on your computer. You can control and configure cookie settings in the settings of your internet browser.
If cookies are disabled, there is a possibility that you will not be able to use some functionalities of the www.royaltransfer.gr/ website.
What cookies do we use and why?
Royal Transfer uses cookies with the primary goal of enabling a better user experience through our website. Cookies are used to remember user data and settings.
What other cookies are there on www.royaltransfer.gr/?
There are several external services that store limited cookies of our users. They are set up for the normal functioning of certain content access options. We currently enable cookies from social networks (Facebook and Instagram), traffic measurement services (Google Analytics) and advertising networks such as Google Ads.
